Frequently Asked Questions
Do you take my insurance?
In order to provide hour-long dedicated treatment sessions, we are usually covered by “out of network” benefits with all private insurers. This means that after you pay for your sessions, we provide you with a service invoice (a “superbill”), which you can submit to your insurer (usually online) for reimbursement. The exact reimbursement amount varies by insurer and plan.
What can I expect on my first visit?
Your visit will begin with a detailed history-taking to understand your needs. A detailed physical exam will follow, which may also include analysis of your body’s movements and mechanics. This all leads toward developing a treatment plan with and for you. We want to make sure you leave with an understanding of your problem and how we can help you.
Can you check my out-of-network benefits for me?
Absolutely! The superiority of out-of-network versus in-network care varies by insurer and plan, and we want to help you make informed decisions about your health. We can check and inform you of your benefits at no additional cost.
Note: Always contact your insurer to verify the accuracy of benefits information.
What should I wear to sessions?
Wear comfortable clothing. For lower-body treatment we suggest wearing shorts or something similar, while for upper-body treatment we suggest wearing a T-shirt or something similar.
Do I need a referral?
Not for your first 12 visits or 45 days of treatment. After that, if we are helping you use private insurance or Medicare benefits, you will need one. If you haven’t seen a physician, we can help connect you with one!
If you are not using out-of-network benefits, a referral is advised but will not be needed.
What paperwork should I bring?
We encourage you to bring any documentation you may have, such as a referral, imaging or imaging reports, surgical reports, etc.
If your imaging report is on a CD, please let us know in advance. We can usually open these during your session.
Can you tell me about pricing?
Yes! Our patients would tell you that they find immense value in our work, and we’re so proud of this. However, we recognize that using out-of-network insurance benefits presents a higher up-front cost to you, and would like you to be well-informed when making healthcare decisions.
For patients who need help with post-surgical rehabilitation, where a longer course of care will be necessary for the best possible outcome, we offer longer-term “packages” on a case-by-case basis. Each person and each surgery is different, and our aim is to help you get the best recovery possible.
Submissible to insurance:
Regular PT session (1 hour): $165
Telehealth PT session (1/2 hour): $85
Orthotics fabrication in some cases
Not submissible to insurance:
Home/off-site PT session (1 hour): $350
Pre/post workout “tune up” (1/2 hour): $85
Orthotics fabrication (1 hour + orthotic): $335
